Help & FAQ
Questions,
answered.
Everything you need to know about ordering, delivery, returns and our fragrances.
Orders & payment
How much does a Scentiorita fragrance cost?
Signature Collection fragrances are PKR 3,500 each, and our bestseller Salaar is PKR 4,000. The current price is always shown on each product page.
How do I place an order?
Choose your fragrance, add it to your bag and proceed to checkout. You will receive an order confirmation by email as soon as your order is placed.
Which payment methods do you accept?
You can pay by Cash on Delivery or by bank transfer. Card payments will be offered at checkout once available. Orders paid by bank transfer are dispatched after payment is confirmed.
Shipping & delivery
Do you deliver across Pakistan?
Yes. We deliver to addresses across Pakistan through trusted courier partners.
How much is delivery?
Delivery is free on orders over PKR 5,000. Orders below that carry a flat delivery charge of PKR 250, shown at checkout.
How can I track my order?
Once your order has been dispatched, we will share your tracking details so you can follow it to your door.
Do you ship outside Pakistan?
Not yet — we currently deliver within Pakistan only. Many of our customers in the UK, Canada, Australia and elsewhere order for delivery to family or friends in Pakistan, who then bring it to them or send it on as a gift. Add a gift note at checkout and we will take care of the presentation.
Returns
What is your return policy?
We offer a 15-day money-back guarantee. If you are not satisfied, contact us within 15 days of delivery and we will guide you through the return. Full details are in our Returns policy.
What if my order arrives damaged?
Please contact us within 48 hours of delivery with a photo of the item and packaging, and we will arrange a replacement or refund.
Our fragrances
How do I choose the right fragrance?
Start with how you want to feel. Our Shop by Mood edit — Confident, Mysterious, Elegant and Irresistible — and the notes listed on every product are a good starting point. You can also write to us for a personal recommendation.
Why do all Scentiorita fragrances share one bottle?
The signature bottle is our house identity: one recognisable silhouette that carries the same standard of craft across every scent.
Are Scentiorita fragrances made in Pakistan?
Yes. Every Scentiorita fragrance is crafted in Pakistan and presented in our signature packaging.
Still curious?
Talk to us
Can’t find what you’re looking for? Our team is happy to help with orders, gifting or finding your signature scent.
